35+
Years of Expertise
1989
Serving Healthcare Since
U.S.
Based, Credentialed Staff
All
Facility Types Served

Overview

Honoring Care with Documentation That Holds Up

Hospice care is mission-driven — but it is also among the most closely reviewed areas in healthcare. Eligibility and the certification of terminal illness, the level of care billed, the plan of care, and the interdisciplinary group (IDG/IDT) process all have to be documented accurately and consistently to support each claim and withstand scrutiny.

HMI’s specialists perform comprehensive reviews of hospice documentation to validate the billed HCPCS code for service location, visit disciplines, units, diagnoses, and billable supplies — confirming the certification of terminal illness, plan of care, and IDG/IDT meetings are complete and accurate against the final billed claim, so your team can focus on patients and families.

The Challenge

What Hospice Organizations Are Up Against

Eligibility & Certification

The certification of terminal illness and ongoing eligibility must be clearly documented at each benefit period.

Levels of Care

The billed level of care and service location must align with the documentation and the patient’s needs.

Plan of Care & IDG/IDT

The plan of care and interdisciplinary group documentation must be complete and timely for each episode.

Heightened Audit Scrutiny

Hospice claims face significant regulatory and audit attention, making documentation accuracy essential.

We recently transitioned to HMI and the entire experience has been positive. HMI adapted to our workflows for a seamless transition, and the Coding Hotline has been an invaluable resource. I would highly recommend HMI.

Dawn Chrismer, RHIT, CHC, CCS-PDirector of Business Services / Compliance Officer · Heritage Medical Associates, Nashville, TN

Frequently Asked Questions

Hospice Organizations, Answered

What does a hospice claims review include?
Our specialists validate the billed HCPCS code for service location, codes for visit disciplines, units, diagnoses, and billable supplies, and review the certification of terminal illness, plan of care, and IDG/IDT meetings for completeness against the final billed claim.
Do you review certification and eligibility documentation?
Yes. Confirming the certification of terminal illness and supporting documentation is a core part of our hospice review.
Can you help us prepare for audits?
Yes. Our reviews surface and help close the documentation gaps that draw audit attention in hospice.
Are your specialists credentialed and U.S.-based?
Yes. Every HMI specialist is 100% U.S.-based and holds industry credentials.

Documentation Worthy of the Care

Let Your Team Focus
on Patients and Families

Talk with HMI about hospice claims review and documentation support for your organization.