35+
Years of Expertise
1989
Serving Healthcare Since
U.S.
Based, Credentialed Staff
6
Specialty Service Lines

Overview

Confident, Compliant Physician Coding & Documentation

HMI helps physician practices and hospital-employed providers code, document, and bill evaluation and management (E/M) services accurately and in line with current CMS guidelines. Our specialists review physician and mid-level (NP, PA) documentation against the services billed, confirm the required elements are supported, and pinpoint where documentation or coding can improve.

Just as important, we close the loop with education. Providers and office staff receive one-on-one guidance on documentation requirements, coding, and billing — so improvements stick and the next encounter is cleaner than the last. Where teaching settings apply, CMS Teaching Physician documentation guidelines are built into the review.

What’s Included

Physician-Focused Consulting Services

Physician / Provider Claims Review

Validation of the billed E/M visit code against the documented encounter note under current CMS E/M Documentation Guidelines, confirming MD, NP, and PA documentation supports the level reported.

Physician Office Services

Review of office and inpatient E/M visits, the office superbill, and staff policies and procedures — confirming coding and billing compliance and that current ICD-10-CM and CPT® codes are in use.

Charge Capture – Physician Services

Medical-record review for appropriate diagnosis assignment and accurate capture of E/M levels and procedures for billing.

Provider Documentation Review

Assessment of whether documentation supports the key components of each E/M visit, with clear, specific guidance on closing any gaps.

Teaching Physician Guidelines

Where applicable, CMS Teaching Physician documentation requirements are applied to the review — important for academic and provider-based settings.

One-on-One Provider Education

Individualized education for physicians, providers, and designated office staff on documentation, coding, and billing — the part that makes improvement last.

Why It Matters

Why Physician Groups Partner with HMI

Protect Physician Revenue
Confirm that the work providers document is captured and billed correctly — no under-coding, no compliance exposure from over-coding.
Reduce Audit Risk
Documentation that genuinely supports each E/M level is your best defense in a payer or RAC review.
Educate Providers Directly
One-on-one coaching meets physicians where they are and changes documentation habits for good.
Specialists Who Know Providers
Consultants experienced with MD, NP, and PA documentation across office, inpatient, and teaching settings.

We recently transitioned to HMI from another physician documentation and coding compliance vendor, and the entire experience has been positive. HMI adapted to our workflows for a seamless transition, our providers have shared positive feedback, and the Coding Hotline has been an invaluable resource. I would highly recommend HMI.

Dawn Chrismer, RHIT, CHC, CCS-PDirector of Business Services / Compliance Officer · Heritage Medical Associates, Nashville, TN

How We Work

How We Support Your Providers

01
Review
We compare billed E/M and procedure codes against the encounter documentation under current CMS guidelines.
02
Identify
We flag where documentation does or does not support the level billed, and where coding can improve.
03
Educate
Providers and staff receive specific, one-on-one guidance — not a generic slide deck.
04
Re-Check
Follow-up review confirms the changes took hold and documentation is on solid ground.

Frequently Asked Questions

Physician Services, Answered

What does a physician E/M review cover?
We validate each billed E/M visit code against the documented encounter note under current CMS Evaluation and Management Documentation Guidelines, confirming the provider documented the elements required to support the level reported.
Do you review NP and PA documentation too?
Yes. Reviews cover physicians and mid-level providers (NP, PA), and where applicable we apply CMS Teaching Physician documentation guidelines.
Do you provide provider education?
Yes — one-on-one education is central to our physician services. We work directly with providers and designated office staff on documentation, coding, and billing improvements.
Can you review our office superbill and processes?
We review office and inpatient E/M coding and billing, the office superbill, and staff policies and procedures to confirm compliance and that current ICD-10-CM and CPT® codes are in use.
Will this help us prepare for audits?
Yes. Documentation that clearly supports each billed service is the foundation of audit readiness, and our reviews surface and close gaps before they become findings.

Strengthen Provider Documentation & Coding

Help Your Providers
Code with Confidence

Talk with HMI about an E/M and documentation review — and the provider education that makes it stick.