35+
Years of Expertise
1989
Serving Healthcare Since
U.S.
Based, Credentialed Staff
6
Specialty Service Lines

Overview

Expert Coding Support, Exactly When You Need It

HMI is a U.S.-based healthcare coding company that gives hospitals and health systems a dependable way to reduce coding backlogs, cover staffing shortages, and sustain accurate, compliant coding day to day. As outsourced medical coding services go, ours is built around one commitment: every engagement is staffed by AHIMA- and/or AAPC-credentialed professionals who code and audit across inpatient, outpatient, ED, ambulatory surgery, and physician settings.

Our specialists are 100% U.S.-based and work fluently in the systems your team already uses — including Epic, Cerner, Meditech, 3M, TruCode, McKesson, Allscripts, NextGen, and eCW. Whether you need short-term overflow help, ongoing contract coding, or ongoing outpatient coding support, our coders work remotely inside your existing workflows instead of asking you to adapt to ours.

What’s Included

Comprehensive Medical Coding Services

Inpatient / MS-DRG Coding & Review

Inpatient medical coding services and validation of ICD-10-CM sequencing for principal and secondary diagnoses and procedures for MS-DRG assignment, plus POA indicators and discharge disposition, checked against the final billed claim.

Outpatient, Surgical & ASC Coding

Outpatient coding, ambulatory surgery center (ASC) coding, and GI/endoscopy coding and review — validating CPT®/HCPCS and ICD-10-CM coding against documentation, with an assessment of documentation quality supporting medical necessity.

ED, Physician E/M & Interventional Radiology Coding

Emergency department facility coding, physician E/M coding, and interventional radiology coding, reviewed for accuracy against the medical record and current CMS guidance.

Contract & Remote Coding for Backlogs and Staffing Gaps

Credentialed coders who work remotely to clear a coding backlog, cover staffing shortages, and provide ongoing overflow support — without adding headcount to your team.

Credentialed Coders Only

All coding is performed by AHIMA- and/or AAPC-credentialed professionals — no offshore coding, no shortcuts on quality.

EHR & Encoder Fluency

Experienced across Epic, Cerner, Meditech, 3M, TruCode, McKesson, Allscripts, NextGen, eCW, and CHCS/CHCSII — so onboarding is fast and disruption is minimal.

Coding Quality & Audit Review

Targeted reviews that confirm coding accuracy, surface education opportunities, and keep your team audit-ready.

Coding & Billing Helpline

Email access to our specialists for day-to-day coding and billing questions — CPT®/HCPCS, modifiers, OPPS, CCI/MUE edits, medical necessity, and physician E/M — answered with current CMS guidance, typically within 72 hours.

Who We Serve

Coding Support Built for Every Facility Type

From large teaching hospitals to single-site rural facilities, what a coding engagement needs to cover changes by setting. Here is what that looks like across the facility types HMI supports.

Why It Matters

Why Organizations Choose HMI for Coding

Clear Backlogs Fast
Bring in credentialed capacity quickly to work down DNFB and coding backlogs without sacrificing accuracy.
Cover Staffing Gaps
Reliable back-up support during vacancies, leaves, and seasonal surges keeps your revenue cycle moving.
Protect Coding Accuracy
Independent reviews catch sequencing, modifier, and medical-necessity issues before they reach a payer or auditor.
A Natural Fit
U.S.-based coders who learn your systems and workflows and integrate as part of your team.

Credentials & How We Work

U.S.-Based Coders, AHIMA- and AAPC-Credentialed

Every HMI coder is 100% U.S.-based and holds AHIMA and/or AAPC credentials — RHIT, CCS, CPC, and others — with no coding work sent or subcontracted offshore. Because every person who touches a chart is covered by a single, auditable business associate agreement rather than a cross-border chain of subcontractors, PHI stays easier to track and easier to audit, and protected health information stays with U.S.-based staff under your business associate agreement as a matter of practice.

Engagements follow the same four steps outlined below — scope, onboard, code and review, then educate and sustain — whether you need one contract coder to cover a vacancy or an ongoing coding-quality program across multiple facilities. HMI's own credentialed coders complete every chart themselves, coding remotely inside your existing EHR and encoder rather than asking you to adopt new systems.

Coding doesn't happen in isolation. When a review surfaces compliance risk, our coding compliance audits pick up where coding review leaves off, and if your charge description master needs attention too, we handle that through chargemaster services.

We have been working with HMI since 2010 and have expanded our use of their services to include CDM and ED coding. The HMI coding staff is extremely knowledgeable and has become an integral part of our coding team. We appreciate the professionalism and teamwork we have with HMI.

Janet WillisDirector of Revenue Management · Monadnock Community Hospital

How We Work

How a Coding Engagement Works

01
Scope
We align on your coding needs, volumes, settings, and systems — overflow, reviews, or ongoing support.
02
Onboard
Credentialed coders ramp quickly on your EHR and encoder, guidelines, and facility-specific rules.
03
Code & Review
Specialists code or audit to current CMS and coding guidelines, validating against documentation and the billed claim.
04
Educate & Sustain
Findings and helpline access turn one-time fixes into lasting coding-quality improvements.

Frequently Asked Questions

Medical Coding, Answered

Are your coders credentialed and U.S.-based?
Yes. Every HMI coder is 100% U.S.-based and holds AHIMA and/or AAPC credentials such as RHIT, CCS, and CPC. We do not offshore coding or review work.
Can you help with a coding backlog or staffing shortage?
Absolutely — that is one of the most common reasons clients engage us. We provide credentialed contract coders to reduce backlogs and offer back-up support during staffing shortages, on short notice when needed.
Which EHRs and encoders do your coders use?
Our specialists are experienced across Epic, Cerner, Meditech, 3M, TruCode, McKesson, Allscripts, NextGen, eCW, and CHCS/CHCSII, among others — so onboarding is quick.
What types of coding do you cover?
Inpatient/MS-DRG, outpatient surgery, emergency department E/M, physician E/M, interventional radiology, ambulatory surgery, and GI/endoscopy, with both coding and coding-quality review.
How does the coding & billing helpline work?
Your team emails day-to-day coding and billing questions and our specialists respond with the most current CMS guidance, typically within 72 hours — building a reusable reference for your staff.
Does HMI handle medical billing, or only coding?
HMI's core service is medical coding — inpatient, outpatient, ED, and physician coding, plus coding-quality review. We are not a billing company. For charge capture, claims review, and other billing-focused work, see our Revenue Cycle Management services; our coding and billing helpline is also available for day-to-day billing questions that come up along the way.
Is coding done remotely, or do your coders work on-site?
HMI's coders work remotely, inside the EHR and encoder your facility already uses — there is no on-site placement required. Onboarding is fast because our specialists already know systems like Epic, Cerner, Meditech, 3M, and TruCode.
Is HMI's coding process HIPAA-compliant?
Yes. Every HMI coder is U.S.-based and works inside the EHR and encoder your facility already uses, so protected health information is never sent offshore or to subcontractors, and your business associate agreement with HMI covers the whole engagement.
How is contract coding different from outsourcing our whole HIM department?
Contract coding adds credentialed coding capacity to your existing team for a defined scope or timeframe — it does not replace your HIM leadership. If you need broader, ongoing department leadership instead of, or alongside, coding capacity, that is a different engagement; see our HIM Director Services.
What drives the cost of an outsourced coding engagement?
Cost depends on your coding volume, setting mix (inpatient, outpatient, ED, or physician), and whether you need a defined-term project or ongoing coverage. We scope pricing to your specific volumes during the initial conversation rather than quoting a flat rate — schedule a consultation for a quote tailored to your facility.

Need Coding Help — Now or Ongoing?

Let’s Clear the Backlog
and Keep Coding Clean

Talk with HMI about credentialed contract coding, coding-quality reviews, or helpline support tailored to your facility.