"I have had the privilege of working with HMI for twenty plus years and have always found their representatives to be professional and knowledgeable in all aspects of acute hospital and professional service charge master management. Additionally ongoing coding related reviews and billing reviews and associated report backs are timely and positively impact appropriate revenue capture - billing - and compliance." "I recommend HMI to be considered when choosing a partner to assist with the...
Greg Yost, PFS Director Princeton Community Hospital, Princeton WV
We have utilized HMI Corp. since 2002 for consultation services related to chargemaster review and updates and have always found their services to be professional of nature and valuable to our organization.
David Alley, CFO Athens Regional Medical Center, Athens TN
We recently transitioned to HMI from another Physician Documentation & Coding Compliance Review vendor, and the entire experience has been positive. HMI has been extremely accommodating throughout the process and has demonstrated a willingness to adapt to our workflows, leading to a seamless transition. We’ve received positive feedback from our providers about their experiences with HMI, and the Coding Hotline has been an invaluable resource. For anyone looking for a new consulting partner,...
Dawn Chrismer, RHIT, CHC, CCS-P Director of Business Services/Compliance Officer Heritage Medical Associates, Nashville, TN
HMI has been a very reliable resource for Princeton Community Hospital for many, many years. I have had the opportunity to work with many staff members and have found all to be reliable and courteous in every aspect. The staff is very flexible and provides Princeton Community with the support and coding stability needed. Thank you for the sometime short notices for coding coverage when unexpected situations arise with our staff. We thank you for your coding expertise as well as your...
Denise Moore, CCS Coding Manager Princeton Community Hospital
I’ve worked with HMI employing them to conduct audits of physician documentation and coding. They have consistently produced quality work in a very timely fashion with reports that were well written and easy to understand. Communication has always been prompt and effective. I have such confidence in their work that, over the years, I brought them from my prior location to my current location. I would recommend HMI to anyone in need of accurate and timely coding or auditing.
Robert C. Kay, RRT, MBA, MJ, CHC, CPC-A Chief Compliance Officer St. Christopher\'s Hospital for Children
“I have had the privilege of working with HMI over the past 10+ years with two different health systems. I have used HMI for hospital CDM and compliance reviews as well as physician coding reviews and education. I always receive top-notch service from the HMI team and I appreciate working with a partner that is always honest and responsive to my questions and needs. I have worked with Mary Quimby and Vickie Faler and both have proven to be very knowledgeable, accessible, and...
Rodney Adams, MMCH, Associate Administrator of Finance Williamson Medical Center
HMI has been a great partner with MedStar Washington Hospital Center now for many years. We can always count on them to provide us with support on small to very large projects. HMI delivers consistent and honest results and additionally provides very thoughtful & targeted education to our physicians.
Purvi Jani AVP Reporting and Revenue Cycle MedStar Washington Hospital Center
Having worked in healthcare revenue cycle for more than three decades, I have partnered with many vendors. My vendor of choice for CDM Review, E/M Coding Compliance and Physician Education is without a doubt HMI, LLC. Mary Quimby and Vickie Faler are not only subject matter experts, they are true partners providing that extra level of service that sets them far above others in the industry. I have worked with them for 15+ years in 5 different acute facilities, and multi-specialty physician...
MaryAnn Hastings, CPMA, Director Revenue Cycle Operations, Galen Medical Group
We have been working with HMI since 2010 and have expanded the use of their services to include CDM and ED Coding. The HMI coding staff is extremely knowledgeable and has become an integral part of our coding team. Our consultant Beth never shies away from any CDM project that comes her way. We appreciate the professionalism and teamwork we have with HMI.
Janet Willis, Director of Revenue Management, Monadnock Community Hospital
We have utilized HMI’s for chargemaster compliance and billing reviews for nearly 10-years. We have always found that their staff to be knowledgeable, resourceful and professional in all services provided to our organization.
Jessica Mayfield, Manager Revenue Management University of Missouri Health Care
7 Advantages of Hiring a Case Management Service Provider
Case Management Service Providers in Healthcare
A good case management service providers in Healthcare, optimizes multiple aspects of your operation. Today, we’re highlighting some of the most important advantages of hiring a case management service provider.
Improved Processes at Every Stage
The first and most important benefit of a case management service is that it improves processes at every stage of your operations.
A well-designed case management system implemented by a knowledgeable team is a guaranteed way to improve internal processes.
Customizable dashboards, for example, allow an organization to create a system that works for its unique needs. Instead of shoe-horning an outdated solution into your organization, a well-designed case management dashboard can improve organizational efficiency significantly.
Many organizations use customizable dashboard to highlight items that need immediate attention, for example, and keep patients flowing at an optimal rate.
Meaningful and Efficient Information Organization
Good case management services present all relevant information in a coherent way. Patient information from multiple specialists, healthcare systems, and organizations can be presented within one convenient dashboard.
When employees have all of the information available within a single case file, it allows them to work efficiently on every patient while equipped with the knowledge they need.
You wouldn’t want a carpenter to build a house using a half-empty toolbox. So why would a healthcare provider work on a patient without having all available information?
Instead of having to search through a database or find a paper document, employees can view information at-a-glance from an efficient, all-in-one dashboard. Better information management leads to smarter, more confident, and more accurate decision making.
Improved Chargemaster Services
The hospital chargemaster is the heart of an organization’s revenue cycle. A good chargemaster service keeps that heart pumping smoothly.
Improved chargemaster services and case management services make every aspect of an organization more efficient.
A good chargemaster service contains a complete list of prices for every procedure along with the service, supply, prescription drugs, diagnostic tests, fees, room charges, and more. This list must be up-to-date with the organization’s in-house standards, but it must also be compliant with the latest medical billing and coding lists – including coding lists from the American Medical Association (AMA) and other organizations.
Failure to maintain an accurate, up-to-date list of codes and prices for services rendered means organizations are letting revenue escape.
With improved case management comes improved chargemaster services, and that means a more effective revenue stream for your organization.
Better Compliance and Reduced Risk of Errors
Manual processes increase the risk of compliance errors. Running a medical organization is already complex. Manual processes exacerbate this complexity.
Good case management services take significant manual labor out of the hands of employees, reducing the risk of compliance lapses. Thanks to effective case management, organizations are giving themselves the best possible opportunity to remain compliant.
Effective Code Review
Case management service providers can conduct code reviews to ensure your organization stays secure, compliant, and competitive.
Code reviews are critical for healthcare organizations seeking maximum efficiency. When an organization fails to maintain an accurate code list, it can cause the organization to quickly lose its competitive edge.
A third party code review from a case management service can ensure your organization is performing at its best while staying competitive with other regional providers.
Optimized Revenue Cycle Services
A good case management services provider can analyze your organization’s revenue cycle services to ensure efficiency at every stage of the cycle.
Integrated revenue cycle management systems, for example, can integrate directly with your case management system, allowing seamless end-to-end billing and improved patient accounting management.
Better End Results Via Better Decision Making
Ultimately, a good case management system leads to better decision-making at both the individual and group level.
When staff have the information they need in front of them at the right time, it allows them to make the best possible decisions.
Better decision making leads to better end results and better health outcomes. It’s that simple.
In recent years, the healthcare industry has used case management to create a more optimized healthcare experience from start to finish.
With a good case management system, your organization can make the best possible decisions while ensuring every employee is equipped with the best possible information.
Does your case management system need to be reworked? Contact HMI Corp. We have 30 years of experience implementing modern case management solutions into organizations across the United States.