"I have had the privilege of working with HMI for twenty plus years and have always found their representatives to be professional and knowledgeable in all aspects of acute hospital and professional service charge master management. Additionally ongoing coding related reviews and billing reviews and associated report backs are timely and positively impact appropriate revenue capture - billing - and compliance." "I recommend HMI to be considered when choosing a partner to assist with the...
Greg Yost, PFS Director Princeton Community Hospital, Princeton WV
We have utilized HMI Corp. since 2002 for consultation services related to chargemaster review and updates and have always found their services to be professional of nature and valuable to our organization.
David Alley, CFO Athens Regional Medical Center, Athens TN
We recently transitioned to HMI from another Physician Documentation & Coding Compliance Review vendor, and the entire experience has been positive. HMI has been extremely accommodating throughout the process and has demonstrated a willingness to adapt to our workflows, leading to a seamless transition. We’ve received positive feedback from our providers about their experiences with HMI, and the Coding Hotline has been an invaluable resource. For anyone looking for a new consulting partner,...
Dawn Chrismer, RHIT, CHC, CCS-P Director of Business Services/Compliance Officer Heritage Medical Associates, Nashville, TN
HMI has been a very reliable resource for Princeton Community Hospital for many, many years. I have had the opportunity to work with many staff members and have found all to be reliable and courteous in every aspect. The staff is very flexible and provides Princeton Community with the support and coding stability needed. Thank you for the sometime short notices for coding coverage when unexpected situations arise with our staff. We thank you for your coding expertise as well as your...
Denise Moore, CCS Coding Manager Princeton Community Hospital
I’ve worked with HMI employing them to conduct audits of physician documentation and coding. They have consistently produced quality work in a very timely fashion with reports that were well written and easy to understand. Communication has always been prompt and effective. I have such confidence in their work that, over the years, I brought them from my prior location to my current location. I would recommend HMI to anyone in need of accurate and timely coding or auditing.
Robert C. Kay, RRT, MBA, MJ, CHC, CPC-A Chief Compliance Officer St. Christopher\'s Hospital for Children
“I have had the privilege of working with HMI over the past 10+ years with two different health systems. I have used HMI for hospital CDM and compliance reviews as well as physician coding reviews and education. I always receive top-notch service from the HMI team and I appreciate working with a partner that is always honest and responsive to my questions and needs. I have worked with Mary Quimby and Vickie Faler and both have proven to be very knowledgeable, accessible, and...
Rodney Adams, MMCH, Associate Administrator of Finance Williamson Medical Center
HMI has been a great partner with MedStar Washington Hospital Center now for many years. We can always count on them to provide us with support on small to very large projects. HMI delivers consistent and honest results and additionally provides very thoughtful & targeted education to our physicians.
Purvi Jani AVP Reporting and Revenue Cycle MedStar Washington Hospital Center
Having worked in healthcare revenue cycle for more than three decades, I have partnered with many vendors. My vendor of choice for CDM Review, E/M Coding Compliance and Physician Education is without a doubt HMI, LLC. Mary Quimby and Vickie Faler are not only subject matter experts, they are true partners providing that extra level of service that sets them far above others in the industry. I have worked with them for 15+ years in 5 different acute facilities, and multi-specialty physician...
MaryAnn Hastings, CPMA, Director Revenue Cycle Operations, Galen Medical Group
We have been working with HMI since 2010 and have expanded the use of their services to include CDM and ED Coding. The HMI coding staff is extremely knowledgeable and has become an integral part of our coding team. Our consultant Beth never shies away from any CDM project that comes her way. We appreciate the professionalism and teamwork we have with HMI.
Janet Willis, Director of Revenue Management, Monadnock Community Hospital
We have utilized HMI’s for chargemaster compliance and billing reviews for nearly 10-years. We have always found that their staff to be knowledgeable, resourceful and professional in all services provided to our organization.
Jessica Mayfield, Manager Revenue Management University of Missouri Health Care
Best Employee Training Opportunities to Enhance Organizational Revenue
Healthcare organizations have many opportunities to train employees and enhance organizational revenue.
By taking advantage of these opportunities, healthcare organizations can significantly improve their bottom line.
From lean healthcare workshops to continuing education programs to other professional training systems, employee training opportunities can enhance organizational revenue in various ways.
Today, we’re exploring some of the best employee training opportunities for small and large healthcare organizations.
Lean Healthcare Workshops
Lean healthcare workshops can singlehandedly change an organization’s bottom line. The idea of running a lean organization is nothing new in and out of healthcare – but healthcare organizations across the country are increasingly taking advantage of lean healthcare workshops to implement new techniques, philosophies, and management systems.
Some of the topics covered in a lean healthcare workshop include:
• An overview of lean healthcare practices, philosophies, and systems and how they work
• How all elements of a healthcare organization work together to create a lean organization
• Specific examples of healthcare organizations successfully implementing lean practices to rejuvenate operations
• How to identify core problems at a healthcare organization, including specific trouble spots that can benefit from a lean healthcare philosophy
By scheduling a lean healthcare workshop, organizations can discover the best practices modern organizations are using to maximize revenue while minimizing losses.
Positive Work Environment Workshops
Many healthcare organizations recognize the importance of employee revenue training and employee certifications.
However, many organizations overlook another crucial aspect of patient care: a quality work environment, good employee relationships, and a good work-life balance.
Employee turnover is a significant expense for healthcare organizations. According to Employee Benefits News, employee turnover costs a company approximately $15,000 per employee who makes an average salary of $45,000. For employees who make a higher salary, the cost of employee turnover is much higher.
The top reasons employees leave a healthcare organization are:
• Career development, and an inability to grow or expand their skills at their current employee
• Work-life balance, particularly among younger adults or parents
• Management behavior, including the way managers treat employees and the things employees expect from managers
By addressing these areas, healthcare organizations are better able to attract and retain talent.
One of the best ways to address these areas is with employee training and workshops. Available training programs include:
Stress Management Workshops: Some employers invest in stress management workshops. These workshops explain how to reduce emotional exhaustion, manage stress, manage anger, and encourage positive thinking. By clarifying goals and team roles, these workshops can prevent employees from suffering negative consequences related to their work.
Employee Training Investments: Employees like to feel valued. They like to feel an employer has invested into their careers and development. It makes an employee less likely to leave. A growing number of healthcare organizations fund employee training, specialization, and certification programs. By investing in a healthcare employee, you get a better employee who is less likely to leave.
Work-Life Balance Initiatives: Work-life balance initiatives promote employee loyalty, making it less likely for skilled talent to leave for competing organizations.
Computer-based Training Modules
Healthcare is more computerized than it’s ever been before – yet many hospitals continue to use aging infrastructure.
Hospitals with aging infrastructure risk being left behind. As competitors invest in employee training initiatives and big technology, some organizations risk dropping behind their competitors.
Offer computer-based training modules to employees. Make sure employees understand how to use – and maximize the benefits of – healthcare technology. Take advantage of big data. Give tablets to patients.
There’s more healthcare technology available today than ever before, and it’s impossible for an organization to utilize all of it – but the sooner your organization invests in healthcare technology training initiatives, the more successful the organization will be in the long run.
The health system offers thousands of training courses each year. Some of these courses are mandatory to maintain certification. Others are optional.
By emphasizing the right healthcare training programs, organizations can succeed, grow revenue, and retain talent.