"I have had the privilege of working with HMI for twenty plus years and have always found their representatives to be professional and knowledgeable in all aspects of acute hospital and professional service charge master management. Additionally ongoing coding related reviews and billing reviews and associated report backs are timely and positively impact appropriate revenue capture - billing - and compliance." "I recommend HMI to be considered when choosing a partner to assist with the...
Greg Yost, PFS Director Princeton Community Hospital, Princeton WV
We have utilized HMI Corp. since 2002 for consultation services related to chargemaster review and updates and have always found their services to be professional of nature and valuable to our organization.
David Alley, CFO Athens Regional Medical Center, Athens TN
We recently transitioned to HMI from another Physician Documentation & Coding Compliance Review vendor, and the entire experience has been positive. HMI has been extremely accommodating throughout the process and has demonstrated a willingness to adapt to our workflows, leading to a seamless transition. We’ve received positive feedback from our providers about their experiences with HMI, and the Coding Hotline has been an invaluable resource. For anyone looking for a new consulting partner,...
Dawn Chrismer, RHIT, CHC, CCS-P Director of Business Services/Compliance Officer Heritage Medical Associates, Nashville, TN
HMI has been a very reliable resource for Princeton Community Hospital for many, many years. I have had the opportunity to work with many staff members and have found all to be reliable and courteous in every aspect. The staff is very flexible and provides Princeton Community with the support and coding stability needed. Thank you for the sometime short notices for coding coverage when unexpected situations arise with our staff. We thank you for your coding expertise as well as your...
Denise Moore, CCS Coding Manager Princeton Community Hospital
I’ve worked with HMI employing them to conduct audits of physician documentation and coding. They have consistently produced quality work in a very timely fashion with reports that were well written and easy to understand. Communication has always been prompt and effective. I have such confidence in their work that, over the years, I brought them from my prior location to my current location. I would recommend HMI to anyone in need of accurate and timely coding or auditing.
Robert C. Kay, RRT, MBA, MJ, CHC, CPC-A Chief Compliance Officer St. Christopher\'s Hospital for Children
“I have had the privilege of working with HMI over the past 10+ years with two different health systems. I have used HMI for hospital CDM and compliance reviews as well as physician coding reviews and education. I always receive top-notch service from the HMI team and I appreciate working with a partner that is always honest and responsive to my questions and needs. I have worked with Mary Quimby and Vickie Faler and both have proven to be very knowledgeable, accessible, and...
Rodney Adams, MMCH, Associate Administrator of Finance Williamson Medical Center
HMI has been a great partner with MedStar Washington Hospital Center now for many years. We can always count on them to provide us with support on small to very large projects. HMI delivers consistent and honest results and additionally provides very thoughtful & targeted education to our physicians.
Purvi Jani AVP Reporting and Revenue Cycle MedStar Washington Hospital Center
Having worked in healthcare revenue cycle for more than three decades, I have partnered with many vendors. My vendor of choice for CDM Review, E/M Coding Compliance and Physician Education is without a doubt HMI, LLC. Mary Quimby and Vickie Faler are not only subject matter experts, they are true partners providing that extra level of service that sets them far above others in the industry. I have worked with them for 15+ years in 5 different acute facilities, and multi-specialty physician...
MaryAnn Hastings, CPMA, Director Revenue Cycle Operations, Galen Medical Group
We have been working with HMI since 2010 and have expanded the use of their services to include CDM and ED Coding. The HMI coding staff is extremely knowledgeable and has become an integral part of our coding team. Our consultant Beth never shies away from any CDM project that comes her way. We appreciate the professionalism and teamwork we have with HMI.
Janet Willis, Director of Revenue Management, Monadnock Community Hospital
We have utilized HMI’s for chargemaster compliance and billing reviews for nearly 10-years. We have always found that their staff to be knowledgeable, resourceful and professional in all services provided to our organization.
Jessica Mayfield, Manager Revenue Management University of Missouri Health Care
Best Digital Healthcare Strategies to Optimize Revenue
Digital healthcare and telehealth are at the top pf the list of healthcare trends in 2021.
Leading healthcare organizations have invested significantly in digital healthcare, expanding services and optimizing patient outcomes.
Other healthcare organizations are already falling behind. Since digital healthcare isn’t going away any time soon, that’s a problem.
Today, we’re highlighting some of the best digital healthcare strategies you can use to optimize revenue.
Revenue Optimization Strategy #1) Embrace Cloud Infrastructure
Cloud infrastructure is an investment that has quickly paid dividends for healthcare organizations across the country.
In the last year, cloud infrastructure has allowed providers to rapidly deploy field hospitals, providing services wherever those services can safely be administered.
Good cloud infrastructure optimizes every level of your healthcare organization. It allows for more streamlined movement of clinical records between different medical systems. It optimizes patient care and improves continuity in uncertain times.
In a West Monroe Partners survey, 35% of healthcare partners reported holding more than half of their data or infrastructure in the cloud.
Why is the cloud so valuable? It reduces IT costs and improves access to data. Healthcare organizations can focus on what they do best – patient care – while leaving IT to the professionals. Cloud infrastructure is updated continuously for speed and security. And hybrid cloud deployments allow organizations to enjoy all of the benefits of the cloud – with fewer downsides than a cloud only deployment.
Moving forward, more healthcare organizations are set to embrace cloud infrastructure.
As pointed out by Forbes, firms like Amazon are taking note. Amazon Web Services just announced the launch of HealthLake, a cloud storage and analysis platform. HealthLake uses artificial intelligence and machine learning to analyze data in the cloud, making it easier for healthcare organizations to access and use their data.
Revenue Optimization Strategy #2) Optimize Telehealth Services
The COVID-19 pandemic accelerated the inevitable: firms were already implementing more telehealth services every year, and COVID-19 forced more firms to adopt telehealth.
According to a McKinsey report, just 11% of Americans reported using telehealth services in 2019. In 2020, that number rose to 46%.
Virtual patient care, when implemented correctly, reduces costs for healthcare providers. It enables doctors to see more patients. It reduces overhead expenses. Studies show it can also improve patient outcomes.
With Medicare, Medicaid, and major insurance companies covering virtual care, telehealth isn’t going away any time soon. Expect telehealth to rapidly expand in the coming years. Smart healthcare organizations are already investing significantly into telehealth to prepare for the inevitable.
Revenue Optimization Strategy #3) Make Good Insurer Partnerships
Healthcare providers took a huge hit last year during the COVID-19 pandemic. Providers were forced to halt services because of the pandemic. It led to plummeting revenue, especially for organizations that relied heavily on fee-for-service reimbursement.
That’s why smart healthcare providers are moving into value-based payment arrangements. They’re avoiding the increased risk of fee-for-service arrangements and seeking better insurer partnerships.
A fully integrated healthcare system provides organizations with a diversified revenue stream they can use to weather the pandemic – or any other unexpected events that could occur in the future. To build that integrated healthcare system, providers are searching for health insurer deals and partnerships.
This will ultimately lead to a shift in patient care. Insurers will emphasize preventative healthcare and maintenance. Instead of just treating sick patients, healthcare providers will be motivated to prevent patients from becoming sick in the first place.
Revenue Optimization Strategy #4) Prepare for After-effects of the Pandemic
We haven’t felt the full effects of the COVID-19 pandemic. Organizations still have hurdles to face. Some of the things to monitor as we get closer to the end of the pandemic include:
Higher Costs of Claims for Insurers: Patients have put off care for months. As restrictions drop, patients will return for care. Many of these patients are sicker because they deferred care. That could mean more spending on care for insurers – and higher patient loads for providers.
Increased Numbers of Medicaid and Self-pay Patients: Millions of Americans have lost healthcare after losing their jobs during the pandemic. Hospitals are reporting increased numbers of patients using Medicaid or self-pay systems to cover their costs. Some healthcare organizations are unprepared for this shift, while others have well-established procedures in place.
Smarter Business Continuity Plans: We don’t know what happens next, and we don’t know when restrictions will be lifted. But one thing is certain: businesses with strong continuity plans are better prepared than those with poor continuity plans. Some providers were able to adapt to changing regulatory frameworks rapidly, while others quickly fell behind.
Schedule a Consultation with HMI, LLC Today
HMI, LLC has decades of proven experience optimizing revenue cycle management, medical coding, compliance, chargemaster services, and more.
Contact HMI, LLC for a consultation – and identify areas of revenue growth for your organization in 2021.